This policy explains how CasaGo s.r.o., ID No.: 29568200, with its registered office at Karafiátová 2030/92, 106 00 Praha, email: info@casago.cz, as a personal data controller, processes the personal data of CasaGo website visitors.
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What personal data we process
We only process data that you provide to us via contact or inquiry forms, or email communication.
This may include, but is not limited to:
name and surname
email address
phone number
information provided in your message
requested stay dates
number of persons
selected property or location
other data you voluntarily provide as part of your inquiry
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Purposes of data processing
We process personal data for the purpose of:
processing your inquiry
preparing and sending an offer
follow-up communication
keeping records of communication for potential future inquiries or to protect our rights

Legal basis for processing
We process personal data primarily to respond to your inquiry and take steps prior to the potential conclusion of a contract. In some cases, we may also process data based on our legitimate interest, for example, for communication records and the protection of legal claims.

How long we retain data
We retain personal data for the period necessary to process your inquiry and for subsequent communication. If the inquiry does not lead to further cooperation or a reservation, we generally retain the data for a maximum of 12 months from the last communication, unless longer retention is necessary to protect our rights or fulfill legal obligations.

Who may access the data
Personal data may only be disclosed to individuals and services that assist us with website operation, communication, or processing inquiries. In our case, this may only include CasaGo team members, i.e., property owners, and solely for the purpose of preparing an offer. We do not provide or sell personal data to third parties.

Your rights
In connection with the processing of personal data, you have the right to:
request access to your personal data
request correction of inaccurate data
request erasure of data
request restriction of processing
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Contact
If you have any questions regarding the processing of personal data, you can contact us at:
CasaGo s.r.o.
Karafiátová 2030/92, 106 00 Praha
Email: <n 8